Shipping Policy
Order preparation
Orders are prepared and packages handed over to the carrier within 1 to 3 working days (excluding weekends and public holidays).
You will receive a confirmation email when your order is processed and shipped.
In addition to this preparation time, there is the delivery time, which varies depending on the carrier and the destination. Delivery times are given as an indication:
- Delivery via Colissimo to your home in France in 2 working days
- Delivery via Colissimo collection point in France in 2 working days
- Delivery via Colissimo to Switzerland, Germany, Belgium, Spain, Canada, the United States, Italy and the United Kingdom in 3 to 8 working days
- Delivery via Mondial Relay in France in 3 to 6 working days
In the case of pre-order products, the shipping time will be mentioned on the item page.
Delivery to mainland France and Monaco
| Carrier | Deadline | Price |
| Mondial Relay collection point | 3-6 working days | 4.50€ |
| Colissimo at collection point | 2 working days | 4.50€ |
| Colissimo home delivery | 2 working days | 7.50€ |
Delivery to French overseas departments and territories
| Carrier | Deadline | Price |
| Colissimo home delivery | 3-4 working days | 12.90€ |
Delivery to Europe
| Carrier | Deadline | Price |
| Colissimo home delivery | 3-4 working days | €14.90 |
Delivery outside Europe
| Carrier | Deadline | Price |
| Colissimo home delivery | 3-15 working days | €33.90 |
International orders may be subject to customs formalities, and any duties and taxes remain the customer's responsibility. We recommend contacting your local customs office for further information.
Delivery delays may occur due to customs processing, an aspect over which Camille Aime has no control and cannot be held responsible. If your package cannot be delivered, the costs associated with its return and reshipment will be borne by the customer.
Free delivery
Delivery is free for purchases over €150 in mainland France and Monaco.
To thank you for your trust, we will cover the delivery costs of your package for orders over €150 in Metropolitan France and Monaco, with the carrier of your choice: Mondial Relay or Colissimo.
We prefer to use the term "free" delivery rather than "free" delivery because shipping a package is never "free." We find this term demeaning for what this work represents.